Financial Services Associate

Parks Automotive Group•Gastonia, NC
•Onsite

About The Position

The Financial Services Associate supports dealership sales and finance operations by submitting finance paperwork for approval, coordinating with finance sources, helping secure a reasonable profit on each sale, and preparing finance forecasts and penetration reports. The role also supports customer satisfaction and follow-up, maintains operating and sales records, assists with sales negotiations when the sales manager is absent, and stays informed about sales department policies and financial programs.

Requirements

  • Two years of experience preferred.
  • Professional appearance and strong communication skills.
  • Motivation and a passion and drive for unlimited earning possibilities.
  • Valid driver's license and clean driving record; must be deemed insurable to drive by the company's insurance company.
  • Must be a notary or able to become a notary.

Responsibilities

  • Treat customers in accordance with dealership policies.
  • Ensure the proper follow-up schedule is attached to all completed sales.
  • Ensure all necessary customer satisfaction forms are completed and turned in.
  • Work with the service department to provide additional warranty information as necessary.
  • Maintain a daily log sheet and tabulate the total for the sales manager.
  • Establish and maintain good working relationships with finance sources, including factory sources.
  • Keep the general manager and sales manager informed about special programs sponsored by financial sources.
  • Submit paperwork to finance sources and obtain approval for finance deals.
  • Work with the sales manager to secure a reasonable profit from every sale.
  • Set up finance forecasting with sales department forecasting to achieve desired penetration and income.
  • Attend managers' meetings.
  • Seek insurance companies for insurance paper.
  • Maintain a daily operating control.
  • Prepare monthly finance penetration reports and share them with the sales manager.
  • Check paperwork for correct title, lien information, taxes, and other details.
  • Establish and meet monthly objectives.
  • Prepare for and participate in sales meetings.
  • Work with sales staff in negotiating a sale when the sales manager is absent.
  • Monitor lot traffic alternately with the sales manager and compare it with the daily log sheet.
  • Maintain thorough knowledge of sales department policies and procedures.
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