Financial Service Representative (PT)

Goldenwest•Roy, UT
•Onsite

About The Position

Goldenwest Credit Union is a non-profit financial cooperative serving members in Utah and Idaho. Financial Service Representatives assist members and prospective members with currency transactions, opening new accounts, and consumer loan needs. The position is part-time, 25 hours per week, at the Weber State Roy Branch in Roy, Utah. Typical branch hours are Monday through Friday, 8:30 AM–5:30 PM, with rotating Saturdays from 8:30 AM–2:30 PM. Compensation is $15.00 per hour, based on experience and performance, plus bonus and incentives. Ideal candidates have an energetic, friendly, and positive attitude; believe in doing the right thing; seek to make a lasting impact and improve; and are willing to grow. The role calls for critical thinking and problem-solving, timely and meticulous verbal and written communication, a commitment to earning and maintaining member trust, and professionalism in appearance and action.

Requirements

  • High school diploma.
  • Strong ability to think critically and solve problems.
  • Timely and meticulous verbal and written communication.
  • Commitment to earning and maintaining member trust.
  • Professionalism in appearance and action.

Nice To Haves

  • Prior retail or consumer lending experience.

Responsibilities

  • Cultivate and effectively manage long-term, trusting relationships.
  • Complete teller transactions.
  • Open new accounts.
  • Process consumer loan applications.
  • Match credit union products and services with members’ financial needs.
  • Provide consistent member follow-up.
  • Comply with all regulations required by law.
  • Participate actively in continuing education related to credit union career development.

Benefits

  • Paid time off: 22 days.
  • Tuition reimbursement up to the IRS maximum.
  • Employer-paid pension.
  • 401(k) match.
  • Annual bonus and incentive schedule.
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