Financial Service Representative (Woodlake Location)

Argent Federal Credit Union • Chesterfield, VA, US, VA

5d • $17 - $25

About The Position

As a Financial Service Representative, you are part of the operations team and help demonstrate Argent Credit Union’s dedication to exceptional customer service, trusted financial partnership, and community well-being. The role focuses on developing and enhancing member relationships, from opening accounts to sharing the credit union’s services. You maximize the member experience by accurately and efficiently processing financial transactions.

Requirements

• High school diploma or equivalent.
• Professionalism and trustworthiness.
• Ability to set priorities and multitask.
• Ability to handle sensitive information with discretion.
• Excellent verbal and written communication skills.
• Proven record of providing internal and external customer service.
• Attention to detail.

Nice To Haves

• Banking, financial, or cash-handling background.
• Previous experience in customer service and/or cash handling.
• One year of experience as a credit union or bank teller.

Responsibilities

• Accurately and efficiently process financial transactions.
• Develop and enhance member relationships, including opening accounts and sharing credit union services.
• Navigate multiple systems while interacting with members and processing transaction services.
• Listen actively and provide exceptional customer service.
• Cross-sell credit union products, services, and promotions.
• Meet or exceed assigned job production guidelines.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED