Financial Service Representative (English and French)

CIBC•Mississauga, ON

11d•Onsite

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. To help deliver a great client experience, you’re flexible to work at multiple banking centers within a reasonable travel distance. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. This role supports Banking Centers located inside the Toronto Pearson International Airport (Terminals 1 and 3), with 365-day operations and extended hours of business. You’re flexible to work our banking centre hours as this role requires rotational shift work Monday to Sunday between the hours of 5:00 am and 11:00 pm. Schedule will be subject to change and will include early mornings, late evenings, weekends, and statutory holidays and will be determined by CIBC based on business needs. To work at CIBC’s Toronto Pearson International Airport (GTAA) locations, all employees must successfully obtain Transportation Security Clearance from Transport Canada.

Requirements

Current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds in Canada).
1 year experience in working with clients and achieving sales results.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Client Service
Customer Experience (CX)
Digital Literacy
Financial Products
Goal Planning
Group Problem Solving
Outbound Calls
Regulatory Requirements
Results-Oriented

Nice To Haves

Prior banking experience in a similar capacity.

Responsibilities

Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan.
Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
Engage in marketing and outreach activities to show clients you value them and their communities.
Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
Become a technology expert.
Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program.
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.