Financial Representative

Sedgwick•Southfield, MI

6d•Hybrid

About The Position

The Financial Representative calculates employee benefit overpayments and obtains reimbursements from overpaid disability and workers’ compensation cases. The role ensures compliance with recovery procedures and standards, maintains quality control, reviews team members’ files, provides payroll administration for claimants paid outside company systems, coordinates recovery activity, refers cases to collection agencies when appropriate, and communicates overpayments to employees verbally and in writing. The position also performs manual calculations of employee benefit overpayments and supports organizational quality programs. The work has a hybrid arrangement with onsite collaboration; candidates must live near the Southfield, Michigan center of excellence.

Requirements

Three years of financial experience, or an equivalent combination of education and experience.
Good knowledge of claims management.
Technical knowledge of recovery requirements.
Excellent oral and written communication skills, including presentation skills.
Computer literacy, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Excellent interpersonal skills.
Excellent negotiation skills.
Good judgment and discretion.
Ability to work in a team environment.
Ability to meet or exceed Performance Competencies.
Licenses as required.

Nice To Haves

Bachelor’s degree from an accredited college or university preferred.
Claims management experience preferred.

Responsibilities

Ensure compliance with established recovery procedures and standards.
Maintain quality control.
Conduct periodic file reviews of team members’ files.
Provide payroll administration services for claimants receiving payments from outside company systems.
Coordinate recovery activity on assigned cases.
Refer cases to collection agencies as applicable.
Notify employees verbally and in writing of claim overpayments.
Manually calculate employee benefit overpayments.
Perform other duties as assigned.
Support the organization’s quality programs.