Financial Representative

Sedgwick•Southfield, MI

4d•Hybrid

About The Position

The Financial Representative calculates employee benefit overpayments and obtains reimbursements for overpaid disability and workers' compensation cases. The role coordinates recovery activities, administers payroll services for claimants paid outside company systems, and ensures adherence to recovery procedures and quality standards. The position is based near Sedgwick’s Southfield, Michigan center of excellence and uses a hybrid work arrangement.

Requirements

Three years of financial experience, or an equivalent combination of education and experience.
Good knowledge of claims management.
Technical knowledge of recovery requirements.
Excellent oral and written communication skills, including presentation skills.
Computer literacy, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Excellent interpersonal skills.
Excellent negotiation skills.
Good judgment and discretion.
Ability to work in a team environment.
Ability to meet or exceed performance competencies.

Nice To Haves

Bachelor’s degree from an accredited college or university.
Claims management experience.

Responsibilities

Ensure compliance with established recovery procedures and standards.
Maintain quality control.
Conduct periodic file reviews of team members’ files.
Provide payroll administration services for claimants receiving payments from outside company systems.
Coordinate recovery activity on assigned cases.
Refer cases to collection agencies as applicable.
Notify employees verbally and in writing of claim overpayments.
Perform manual calculations of employee benefit overpayments.
Perform other duties as assigned.
Support the organization’s quality programs.