Financial Relationship Banker; Richland, MS

Huntington National Bank • Richland, MS

1d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office branch environment and is part of a welcoming, inclusive team where colleagues can share ideas that affect customers, the bank, and local communities.

The position requires providing customer service and resolving customer issues, building relationships through a disciplined sales process and referrals, and educating customers about bank products and technology. The banker must maintain knowledge of products, services, technology, and policies, and comply with operational, security, risk, and regulatory requirements. Other duties may be assigned.

Requirements

• High school diploma or GED.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in administration, contracting, civil affairs, or a similar role.
• Must meet additional background check requirements, including providing fingerprints as required by NMLS regulations.
• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits.

Nice To Haves

• Bachelor's degree.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
• Ability to build, deepen, and retain relationships.
• Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
• Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on optimizing their use of online, mobile, and ATM banking technology.
• Maintain knowledge of products, services, technology, and policies.
• Adhere to operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED