Financial Relationship Banker; Sherman, MS

Huntington National Bank•Sherman, MS
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing their relationships with the bank. You proactively identify customer financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office and is subject to fingerprinting and additional background-check requirements under NMLS regulations.

Requirements

  • High school diploma or GED and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in administration, contracting, civil affairs, or a similar role.
  • Provide fingerprints and meet additional background-check requirements as required by NMLS regulations.
  • Be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for immigration benefits.

Nice To Haves

  • Bachelor's degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up, and referrals from customers, bank colleagues, and partners.
  • Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on using bank technology, including online, mobile, and ATM banking.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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