Financial Relationship Banker; Vicksburg MS

Huntington National Bank•Vicksburg, MS
•Onsite

About The Position

The Financial Relationship Banker works in a branch banking environment and helps consumer and business customers achieve their financial goals. The role is responsible for retaining and growing customer relationships by identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services. Branch colleagues work in a welcoming, inclusive team environment and can contribute ideas that affect customers, the bank, and the community.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in an administration, contracting, civil affairs, or similar role.
  • Ability to provide fingerprints as required by NMLS regulations and meet additional background check requirements.
  • Ability to build, deepen, and retain relationships.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.

Nice To Haves

  • Bachelor’s degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
  • Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on optimizing their use of online, mobile, and ATM banking technology.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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