Financial Relationship Banker - Gray

Huntington National Bank•Gray, GA
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing their relationships with the bank. You proactively identify customers’ financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office workplace. Applicants must already be authorized to work in the United States on a full-time basis; Huntington will not sponsor immigration benefits for this position.

Requirements

  • High school diploma or GED and at least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; military service in an administrative, contracting, civil affairs, or similar role may also qualify.
  • The position is subject to additional background-check requirements, including providing fingerprints as required by NMLS regulations.

Nice To Haves

  • Bachelor’s degree and at least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new-customer follow-up program, and referrals from customers, colleagues, and partners.
  • Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on optimizing their use of online, mobile, and ATM banking.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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