Financial Relationship Banker - Nacogdoches, TX (North Street Branch)

Huntington National Bank • Nacogdoches, TX

12d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by identifying their needs and recommending appropriate deposit, loan, and other banking products and services. The role focuses on retaining and growing customer relationships, delivering excellent service, and resolving customer issues. You also help customers use the bank’s online, mobile, and ATM technology and maintain knowledge of the bank’s products, services, technology, and policies. This is an office-based branch position in Nacogdoches, Texas.

Requirements

• High school diploma or GED.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales, or military service in an administration, contracting, civil affairs, or similar role.
• Must satisfy additional background-check requirements, including providing fingerprints as required by NMLS regulations.
• Must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits for this position.

Nice To Haves

• Bachelor's degree.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
• Ability to build, deepen, and retain relationships.
• Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, the new-customer follow-up program, and referrals from customers, colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on how to optimize their use of online, mobile, and ATM banking.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED