Financial Regulatory Specialist - Delinquent Collections

City of Richmond•Richmond, VA

10d•Hybrid

About The Position

The Department of Finance is seeking a qualified candidate for the position of Financial Regulatory Specialist. The successful candidate will respond to citizen inquiries related to assessments of business personal property and the review and filtering of tax returns for business licenses, business personal property, and perform related work as necessary. This position is responsible for providing assessment and collection of individual, business, and property taxes for the City. Incumbents provide a variety of paraprofessional tasks such as investigating allegations of City and State tax law violations, and assisting with case management and preparation of cases for court prosecution.

Requirements

Knowledge of Accounting and finance
Knowledge of Computer programs such as Microsoft Office Suite
Knowledge of Electronic databases and related software applications such as Business Tax Enforcement systems (BTE), social media, and applications for retail liquor sales
Knowledge of Governmental tax policies and procedures
Knowledge of Notary Law and Procedures for Virginia Notaries Public
Knowledge of Standard office technology and equipment
Knowledge of State and City codes pertaining to the licensing of business and excise taxes
Knowledge of Street vending regulations
Skill in Answering inquiries regarding unique situations such as street vending regulations, vacancies in the Central Business District, and food trucks
Skill in Assisting customers with obtaining initial license, acquiring an additional license, and renewals
Skill in Communicating with a variety of internal and external departments
Skill in Compiling different lists such as a delinquent list for business licensee, business personal property, and excise taxes
Skill in Comprehending various agency requirements to resolve tax or other code compliance issues
Skill in Enforcing City codes such as those pertaining to the licensing of business and excise taxes
Skill in Identifying and locating unregistered businesses or business activity, untapped sources of revenue, and unreported excise taxes
Skill in Facilitating the collection of business license and excise tax revenues
Skill in Performing investigative duties in-house using databases, publications, social media, building permits, subcontractor lists, and websites
Skill in Preparing presentations and reports using visual aids
Skill in Researching a variety of topics such as complaints regarding tax violators, illegal business activities, fraud or zoning permits, and unregistered businesses
Skill in Responding to customer request service tickets
Skill in Using City vehicles, tablets, cell phones, cameras, and other City property
Skill in Using discretion to issue criminal warrants or summons
Skill in Using discretion to decide if there is enough evidence to take a case to court
Ability to Follow standard procedures and established practices
Ability to Exhibit integrity
Ability to Maintain a professional demeanor
Associate's degree in business, accounting, or related field
One year of experience in a related field
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
Valid Virginia Driver's License

Responsibilities

Reviewing and making adjustments as needed to the impacted business population
Data cleanup
Citizen outreach
Beginner adjustment project
Statutory assessment project
Canvasses the City to identify non-compliant businesses, unregistered businesses, and business activity; decides type of action required to facilitate compliance
Issues 5 Day Notice or criminal summons; requests assistance from other agencies if needed.
Communicates regularly with delinquent taxpayers in most effective and efficient way
Compiles information to confirm the liability of the tax and the severity of action that needs to be taken.
Performs joint inspections, investigations, and research with local, state, and federal agencies
Ensures appropriate classification
Enforces business tax regulations
Collects and analyzes data
Evaluates and resolves issues of non-compliance and regulatory violations.
Works outside normal business hours
Inspects businesses such as night clubs, restaurants, special events, and festivals; Determines which businesses to inspect; requests assistance from appropriate agencies if needed .
Identifies unlicensed businesses, business activities at existing licensed businesses which may not yet be assessed, untapped revenue, and illicit business activity
Utilizes various mediums for discovery purposes such as print media, TV, radio ads, and flyers.
Initiates prosecution; testifies in criminal tax cases
Provides testimony in cases for other agencies
Identifies and recovers monies owed to the City.