Collections Specialist

Zelle LLP•Minneapolis, MN

4d•Onsite

About The Position

Zelle LLP, an international litigation law firm with offices across the United States and London, specializes in complex insurance disputes and litigation. The firm values community, culture, diversity, shared financial rewards, and career growth. They are seeking a Collections Specialist to join their accounting and finance team. This role requires tenacity, critical thinking, and a desire to learn. The ideal candidate will have law firm collections experience.

Requirements

College degree or equivalent experience required.
Three to five years of collections experience in a law firm or the professional services industry is ideal.
PC proficiency using Windows, Microsoft Word & Excel.
Proficient in using Aderant preferred.
Proficient in web-based e-billing applications including Billblast preferred.
Self-motivated with exceptional problem-solving skills and ability to manage multiple priorities.
Exceptional organizational skills with excellent attention to detail with demonstrated ability to maintain high-quality and quantity work product.
Good writing, math and analytical skills.
Interpersonal skills necessary to communicate effectively with a diverse group of attorneys, staff and clients, and provide information with professional courtesy and tact.
Effective team member who displays initiative and acts with integrity.

Nice To Haves

Law firm collections experience
Proficient in using Aderant
Proficient in web-based e-billing applications including Billblast

Responsibilities

Follow up on firm-wide aged accounts receivable to collect on outstanding invoices.
Build relationships with attorneys, legal administrative assistants, and accounting and finance departments, as well as clients, in the execution of this detailed work.
Maintain professional demeanor in all interactions and observe confidentiality of client and firm matters.
Perform a variety of other accounting duties or special projects as needed.
Utilize accounting and billing software programs as well as legal e-billing portals (LegalExchange, TyMetrix, CounselLink, etc.) to review and research open receivables.
Effectively interact and communicate with attorneys, legal administrative assistants, billers, and clients to proactively and efficiently collect on outstanding invoices.
Facilitate internal meetings with attorneys and others to proactively maintain an appropriate number of days outstanding on invoices.
Consistently utilize Zelle’s collections reporting systems to track the status of each invoice and each collection attempt.
Maintain up-to-date notes on all matters with outstanding invoices that require collections attention and follow up on a consistent basis.
Review aged receivables for patterns and trends and research to escalate possible issues.
Help establish internal controls and processes for collections.