Financial Navigator

Centerstone•Columbus, IN
•$16 - $22

About The Position

The Financial Navigator assists staff and clients in determining whether clients without a funding source may qualify for one. The role helps coordinate connections to resources so clients can complete State entitlement or Marketplace applications. It is also responsible for regional reporting and monitoring of organizational metrics related to the Private Pay financial class. The position coordinates resources in regional offices, helps clients complete funding-source applications, educates staff on funding requirements, and travels to regional offices to provide information about funding-source qualifications. The role collaborates with Support Services and Clinical staff to coordinate funding sources for clients. This position does not supervise others.

Requirements

  • High school diploma or GED.
  • Effectively communicate in writing, verbally, in person, and virtually.
  • Organizational skills.
  • Critical thinking skills.

Nice To Haves

  • One to three years of experience.
  • Basic computer literacy; knowledge of Excel, Outlook, Zoom, and Skype is preferred.

Responsibilities

  • Monitor and report monthly regional counts of Reduced Rate, HIP, Private Pay, HPE, and Client Assistance payers.
  • Coordinate regional office resources to help clients complete funding-source applications and educate staff about funding requirements.
  • Travel to regional offices to provide clients and staff with information about funding-source qualifications.
  • Monitor adjustment metrics for Reduced Rate, HIP, Private Pay, HPE, and Client Assistance.
  • Maintain organizational financial-class counts within acceptable thresholds.
  • Collaborate with Support Services team members and Clinical staff to coordinate funding sources for clients.

Benefits

  • Medical, dental, and vision health coverage.
  • Flexible Spending and Health Savings Accounts.
  • 403b retirement plan with company match.
  • Paid time off and ten paid holidays.
  • Company-paid AD&D insurance, life insurance, and long-term disability.
  • Employee Resource Groups.
  • Continuing education opportunities.
  • Employee Assistance Program.
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