Financial Data and Reporting Ops Analyst

Bank of America•Jacksonville, FL

About The Position

At Bank of America, this role supports Wealth Management Tax Operations, which handles tax reporting, withholding, and cost basis functions for GWIM investment and retirement accounts. The Consolidated Statement team produces and delivers approximately 4 million annual tax reporting statements. The analyst independently researches, investigates, and validates complex tax reporting data to ensure the accuracy and integrity of information in the tax database. The role analyzes tax income data, identifies discrepancies, determines root causes, and develops solutions that support compliance with regulatory reporting requirements. Findings and recommendations support the accuracy of client tax statements and reports submitted to federal and state agencies. The position involves reviewing daily and monthly reporting processes, analyzing large data sets for trends, exceptions, and potential risks, and validating internal controls and operational procedures. It also supports research, development, testing, and implementation of tax database enhancements and regulatory updates, including assessing business impacts, analyzing systems and data, validating test results, and integrating process improvements. The role may require weekday and weekend overtime, particularly during the peak tax reporting season from January through April.

Requirements

Strong analytical, research, and problem-solving capabilities.
Excellent written and verbal communication skills.
Advanced Microsoft Excel skills and proficiency in Microsoft Office applications.
Ability to work independently, manage multiple priorities, and meet deadlines.
Strong attention to detail and focus on data accuracy and quality.
Ability to collaborate effectively across Operations, Technology, Compliance, and Management teams.
Adaptability and a proactive approach to change and continuous improvement.

Nice To Haves

Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
Experience in tax reporting, financial services operations, or regulatory compliance.
Knowledge of reporting automation, VBA/macros, or data analysis tools.

Responsibilities

Perform moderately complex activities supporting credit disputes, escalations, and tax reporting, following established written procedures and guidelines while ensuring accurate and timely delivery.
Research and resolve moderately complex financial data requests or exceptions based on analysis of assembled data.
Perform routine analytics, create reports, and process exceptions.
Identify risks and opportunities for process improvement, understand impacts on other operational units, and escalate risk concerns as appropriate.
Provide quality service and support to internal business partners and external clients.
Independently investigate and validate tax reporting data, analyze tax income data, identify discrepancies, determine root causes, and develop solutions.
Review daily and monthly reporting processes and analyze large data sets for trends, exceptions, and potential risks.
Validate the effectiveness of internal controls and operational procedures.
Research, develop, test, and implement tax database enhancements and regulatory updates, including evaluating business impacts, analyzing systems and data, and validating test results.
Communicate findings and data-driven conclusions to stakeholders.