Financial Data and Reporting Ops Analyst

Bank of America•Jacksonville, FL
•Onsite

About The Position

At Bank of America, the role supports Wealth Management Tax Operations, which handles critical tax reporting, withholding, and cost basis functions to support compliance with IRS and state regulatory requirements for GWIM investment and retirement accounts. The Consolidated Statement team produces and delivers approximately 4 million annual tax reporting statements. The analyst independently researches, investigates, and validates complex tax reporting data to ensure the accuracy and integrity of information in the tax database. The role analyzes tax income data, identifies discrepancies, determines root causes, and develops solutions to support accurate client statements and regulatory reporting. It also supports analysis, testing, and implementation of tax database enhancements and regulatory updates. Weekend and weekday overtime may be required, particularly during the peak tax reporting season from January through April.

Requirements

  • Strong analytical, research, and problem-solving capabilities.
  • Excellent written and verbal communication skills.
  • Advanced Microsoft Excel skills and proficiency in Microsoft Office applications.
  • Ability to work independently, manage multiple priorities, and meet deadlines.
  • Strong attention to detail and focus on data accuracy and quality.
  • Ability to collaborate effectively across Operations, Technology, Compliance, and Management teams.
  • Adaptability and a proactive approach to change and continuous improvement.

Nice To Haves

  • Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
  • Experience in tax reporting, financial services operations, or regulatory compliance.
  • Knowledge of reporting automation, VBA/macros, or data analysis tools.

Responsibilities

  • Perform moderately complex activities supporting credit disputes, escalations, and tax reporting in accordance with established procedures and guidelines, ensuring accurate and timely delivery.
  • Research and resolve moderately complex financial data requests or exceptions based on analysis of assembled data.
  • Perform routine analytics, create reports, and process exceptions.
  • Independently review daily and monthly reporting processes; analyze data sets to identify trends, exceptions, and potential risks.
  • Validate the effectiveness of internal controls and operational procedures.
  • Identify risks and process-improvement opportunities, considering impacts on other operational units, and escalate risk concerns as appropriate.
  • Provide quality service and support to internal business partners and external clients.
  • Support research, development, testing, and implementation of tax database enhancements and regulatory updates, including business-impact evaluation, system and data analysis, test-result validation, and integration of process improvements.
  • Communicate findings and recommendations to stakeholders.
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