About The Position

The Financial Crime Risk Investigation Support Officer I provides a broad range of support and/or performs general to specialized money laundering detection activities, review of transactions and/or other processing activities. The Name Screening Team is responsible for conducting reviews across the TD customer database. This role works within established guidelines, is accountable for completing routine transactions or low-moderate risk, repetitive processes within a standardized framework. The officer completes transactions using a limited number of systems and/or applications, manages their own workload, and coordinates tasks and services with others. They identify and assess issues in straightforward situations using standard procedures, and escalate non-standard issues internally, typically addressing routine requests requiring minimal discretion. This role has minimal decision-making authority and limited or first-level (initial) interaction with internal partners. It requires working knowledge and skills developed through formal training or work experience.

Requirements

  • Undergraduate degree or equivalent work experience
  • Performing sedentary work – Continuous
  • Performing multiple tasks – Continuous
  • Operating standard office equipment - Continuous
  • Concentrating for long periods of time – Continuous
  • Applying common sense to deal with problems involving standardized situations – Continuous
  • Reading, writing and comprehending instructions – Continuous
  • Adding, subtracting, multiplying and dividing – Continuous

Nice To Haves

  • Previous AML/Name Screening knowledge

Responsibilities

  • Performs routine to broad tasks, follows established procedures, and investigates straightforward problems to identify and implement the most suitable solution.
  • Completes investigations – reports/escalates risk issues or process gaps identified.
  • Performs a variety of AML and Sanctions/ABAC information gathering activities as a part of FCRM regulations.
  • Supports AML and Sanctions/ABAC related activities and transactions to resolve business issues.
  • Reviews banking transactions to ensure they are within the bank and regulatory thresholds and guidelines.
  • Forwards unusual transactions and supporting information for further review.
  • Performs a variety of research activities including addressing research discrepancies.
  • Identifies opportunities to improve service delivery and support process improvement initiatives.
  • Prioritizes own workload to meet SLA requirements for service and productivity.
  • Supports the timely and accurate completion of business processes and procedures.
  • Escalates non-standard or high-risk activities as necessary.
  • Ensures necessary due diligence to support the accuracy of all transactions/activities.
  • Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients.
  • Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations.
  • Supports and participates in process improvement opportunities.
  • Contributes to the preparation of procedural documents in support of day-to-day operations.
  • Is knowledgeable of and complies with Bank Code of Conduct.
  • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest.
  • Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit.
  • Contributes to a fair, positive and equitable environment that supports a diverse workforce.
  • Acts as a brand champion for your business area/function and the bank, both internally and/or externally.

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
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