Financial Crime Risk Investigation Support Officer II

TD•Toronto, ON

1d•Onsite

About The Position

This role acts as a key operations resource, providing technical operational support for Electronic Fund Transfer Reporting (EFTR) regulatory reporting. The position involves executing EFTR remediation, enrichment, and reporting activities in accordance with regulatory requirements, internal procedures, and established business and quality controls. Responsibilities include reviewing EFTR data discrepancy and data incompleteness alerts to determine appropriate remediation actions, analyzing source documentation to ensure accurate and complete regulatory reporting outcomes, and referring or escalating processing or operational issues to appropriate partners for resolution.

Requirements

Undergraduate degree
One (1) or more years of relevant experience in EFTR Reporting, Data remediation and enrichment, Payment transaction processing (SWIFT).
Entry level knowledge of EFTR reporting regulations, AML operations, regulatory reporting, standards, procedures, laws, rules and regulations
Skill in using computer applications, including MS Office and banking platforms like (HOST, GOLDTIER, Client Master, PMG, WPS, eDOCS )
Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion
Ability to communicate well in writing and speaking
Ability to pay high attention to details, work independently and as part of a team

Responsibilities

Act as a key operations resource by providing technical operational support for Electronic Fund Transfer Reporting (EFTR) regulatory reporting.
Execute EFTR remediation, enrichment, and reporting activities in accordance with regulatory requirements, internal procedures, and established business and quality controls.
Review EFTR data discrepancy and data incompleteness alerts to determine appropriate remediation actions.
Analyze source documentation, including systems of record and transaction platforms, to ensure accurate and complete regulatory reporting outcomes.
Refer or escalate processing or operational issues based on a solid understanding of processes, business requirements, and regulatory expectations, connecting with appropriate partners to facilitate resolution and maintain service quality.
Prioritize and manage own workload to meet operational, service, quality, and productivity requirements.
Execute work accurately, on time, and in line with established procedures while adhering to formal or informal Service Level Agreements (SLAs).
Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality.
Identify and escalate non‑standard or higher‑risk transactions, reporting issues, or control exceptions as required.
Comply with applicable internal and external audit and regulatory requirements and participate in audit reviews as needed.
Adhere to enterprise frameworks and methodologies related to operations activities, including AML, Regulatory Reporting, and Business Continuity Management.
Participate fully as a member of the team and support a positive, professional, and inclusive work environment.
Demonstrate strong organizational and time‑management skills, with the ability to manage high volumes of work under strict regulatory deadlines.
Continuously enhance knowledge and expertise in EFTR operations and participate in knowledge transfer within the team.
Keep relevant stakeholders informed of progress, issues, or risks related to day‑to‑day activities.
Contribute to team success by willingly assisting others in the completion of work activities.
Perform multiple and/or diverse operational tasks of moderate complexity, involving multiple steps, systems, and jurisdictions.
Work autonomously within established procedures and guidelines.
Focus on daily execution, with periodic ad hoc or initiative-based assignments.