Financial Counselor - ACU | Pediatrics - Tower Square | Day| Full Time
About The Position
The Financial Counselor delivers excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice. May be required to float to other UFHP practices or flex time, as needed, for staffing. This includes: Entering charges; applying coding/billing rules; Maximizing collections; verifying insurance; obtaining authorizations for services; Reviewing patient account detail; and financial counseling of patients.
Requirements
- High school graduate or equivalent
- Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required
- Excellent communication, organization and problem-solving skills required
- Comfortable collecting payments and counseling patients regarding financial matters in a professional manner
- Ability to multi-task, prioritize responsibilities, problem solve and function in a team environment
Nice To Haves
- Knowledge of CPT and diagnosis coding preferred
- EPIC system knowledge preferred
- Four-year degree may substitute for two years of financial/physician office experience
- Associate degree or equivalent course work may substitute for the one year required experience
Responsibilities
- Entering charges
- Applying coding/billing rules
- Maximizing collections
- Verifying insurance
- Obtaining authorizations for services
- Reviewing patient account detail
- Financial counseling of patients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
