Financial Counselor, Full-Time

Community Hospital•Grand Junction, CO

1d•Onsite

About The Position

Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Requirements

High school diploma or equivalent with one (1) year of related experience and/or training OR equivalent combination of education and experience.

Responsibilities

Conducts patient financial interviews to assist with the resolution of the patient’s account, and to ensure compliance with hospital financial resolution policies.
Advises and counsels patients and guarantors as to rights, responsibilities and procedures with regards to payment for care.
Works with patients to identify the most appropriate account resolution.
Assists patients with financial assistance applications as needed and completes charity processing for assigned patients, as appropriate.
Assists patients with CICP paperwork and determination.
Acts as a liaison with other departments of the hospital and physician offices. Acts as a liaison for patients and the billing department.
Assists patients with financial needs.
Assists patients with Medicaid eligibility referrals in a timely and complete manner.
Recognizes patients in needs of financial assistance and provides charity applications or referrals to the Department of Human Services.
Processes charity applications in a timely and complete manner.
Verify patient insurance coverage at time of ER visit and collect copay, deductible or deposit on all patients at time of discharge. Verify demographic information.
Arrange payment plans according to hospital policy.
Visit all inpatients to explain billing process. Verify demographic and insurance information.
Offer assistance, if needed.