Financial Counselor - Patient Access - Full-Time

Woman's Hospital • St. George, LA

16h • $17 - $24 • Onsite

About The Position

The Financial Counselor performs procedures pertaining to all self-pay patients and patients who have insurance coverage but are unable to pay their out-of-pocket portion. Counsels patients to determine eligibility for programs that are available through the state welfare department and/or the financial assistance program at Woman's Hospital. Works closely with the Office of Eligibility in order to resolve issues that may cause a negative income on the cash flow of the hospital. Devises a payment schedule according to the guidelines of Woman's Hospital. Schedules and oversees the Financial Assistance Committee meetings in order to have documentation ready for review bimonthly. Acts as a buffer when the director and other managers are unavailable in order to prevent issues from escalating.

Requirements

• High school diploma or equivalent.
• Certified with State of Louisiana as a Medicaid Application Specialist or obtain certification when the next certification class is available through the State of Louisiana.
• Five years hospital or healthcare business office experience (insurance, pre-certification, collections, Medicaid program of Louisiana, etc.).

Responsibilities

• Sees patients in timely manner at Woman's to qualify patients for the Financial Assistance Program or Medicaid.
• Obtains all required documentation and completes application per program imposed deadlines once patient is chosen for possible Medicaid or Financial Assistant Program. All Charity Care letters and/or forms are sent out within 3 days from request date.
• Demonstrates a thorough knowledge of the job and the ability to relay relevant information to patients regarding the Financial Assistance or Medicaid application process.
• Visits all potential Financial Assistance patients in their room with the intent of obtaining Financial Assistance or Medicaid applications as needed.
• Utilizes the Epic system every day to ensure all accounts are worked on in a timely fashion and are coded correctly.
• Utilizes vast knowledge of Financial Assistance approval and denial software for all Financial Assistance screenings.
• Any other duties as assigned by Woman's Hospital.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED