Financial Counselor I - WPH PATIENT ACCESS
About The Position
Now Hiring at Orlando Health Winnie Palmer Hospital for Women & Babies! Join the team at Orlando Health Winnie Palmer Hospital for Women & Babies, a nationally recognized leader in women’s and newborn care and a proud Magnet®-designated facility known for nursing excellence and exceptional patient outcomes. We are currently seeking a Financial Counselor I (Full-Time, Day Shift) to support our Women’s Patient Access / Triage Registration team. In this vital role, you will be the trusted guide for patients and families, helping ensure a smooth and supportive financial experience.
Requirements
- High School Diploma or equivalent
- 2+ years in customer service, financial, or business office setting
Responsibilities
- Assisting with patient registration and demographic/insurance data collection
- Verifying insurance benefits and obtaining authorizations
- Explaining coverage, co-pays, deductibles, and financial responsibilities with compassion and clarity
- Collecting required documentation and completing accurate system entries
- Providing exceptional customer service in a fast-paced, patient-focused environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
