Under the supervision of the Patient Financial Services' Supervisor, the Financial Counselor conducts financial interviews, makes payment arrangements, and follows up on those arrangements in accordance with applicable policies and procedures. The role schedules and conducts financial and social interviews when appropriate to determine eligibility for assistance and establish payment arrangements before patients' outpatient visits. The counselor investigates third-party payer coverage to help ensure maximum reimbursement for services rendered, assists patients and guarantors with account payment and resolution, and documents related transactions, telephone calls, letters, and client interviews in patients' files.
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Job Type
Full-time
Education Level
No Education Listed