FINANCIAL COUNSELOR - INSURANCE VERFICATION

Sinai Chicago•Chicago, IL

About The Position

Under the supervision of the Patient Financial Services' Supervisor, the Financial Counselor conducts financial interviews, makes payment arrangements, and follows up on those arrangements in accordance with applicable policies and procedures. The role schedules and conducts financial and social interviews when appropriate to determine eligibility for assistance and establish payment arrangements before patients' outpatient visits. The counselor investigates third-party payer coverage to help ensure maximum reimbursement for services rendered, assists patients and guarantors with account payment and resolution, and documents related transactions, telephone calls, letters, and client interviews in patients' files.

Responsibilities

  • Conduct financial interviews and make payment arrangements.
  • Follow up on payment arrangements and ensure compliance with applicable policies and procedures.
  • Schedule and conduct financial and social interviews, when appropriate, to determine assistance eligibility and establish payment arrangements before outpatient visits.
  • Investigate all aspects of third-party payer coverage to assure maximum reimbursement for services rendered.
  • Assist patients and guarantors with account payment and resolution services.
  • Document transactions and related telephone calls, letters, and client interviews in patients' files.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service