Financial Coordinator

AFFILIATED DERMATOLOGY•Scottsdale, AZ

9d•$17 - $19•Onsite

About The Position

Helps patients by providing service cost information and assistance. Processes inbound calls. Audits charts and insurances. Collects outstanding balances and pre-appointment payments. Triages customer needs. Maintains patient charts with appropriate data entry, insurance information and referrals or prior authorizations. Answers incoming phone calls in a timely manner. Follows PHI security and HIPAA compliance in accordance with federal laws. Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. Updates job knowledge by participating in educational opportunities. Develops knowledge of customer needs and trends to improve customer satisfaction and loyalty. Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements. Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Requirements

1 year in a collections or insurance environment
Adaptable to new technology
Verbal communication
Creating a safe, effective environment
Organization
Scheduling
Professionalism
Customer focus
Confidentiality
Ability to maintain composure in high-pressure environment
Problem analysis and resolution
Ability to function in self-driven environment
Multitasking in multiple computer-based information systems.

Nice To Haves

Experience with scheduling systems is preferred

Responsibilities

Helps patients by providing service cost information and assistance.
Processes inbound calls.
Audits charts and insurances.
Collects outstanding balances and pre-appointment payments.
Triages customer needs.
Maintains patient charts with appropriate data entry, insurance information and referrals or prior authorizations.
Answers incoming phone calls in a timely manner.
Follows PHI security and HIPAA compliance in accordance with federal laws.
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
Updates job knowledge by participating in educational opportunities.
Develops knowledge of customer needs and trends to improve customer satisfaction and loyalty.
Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.