Financial Coordinator at Southwest Oral & Maxillofacial Surgery

Specialty Dental Brands • Albany, GA

18h

About The Position

A Financial Coordinator at Southwest Oral & Maxillofacial Surgery manages patient billing, insurance claims, and payment plans to support accurate, timely financial transactions and a positive patient experience. The role works with patients to explain treatment costs, verify insurance coverage, and provide financial guidance. It also supports a smooth revenue cycle through claim processing, account management, and accurate documentation.

Requirements

• Medical billing and medical claims experience.
• Knowledge of dental and medical insurance policies and claim-submission requirements.
• Familiarity with CDT, CPT, and ICD-10 codes.
• Excellent communication skills and the ability to explain financial information clearly and compassionately.
• Strong attention to detail, organization, and follow-through.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Ability to work independently and collaboratively.
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards.

Nice To Haves

• Previous experience in dental, medical, or healthcare billing or financial coordination; two or more years preferred.
• Oral surgery, anesthesia, implant, or dental billing experience.
• Experience with claim follow-up, denials, appeals, and coordination of benefits.
• Experience with DSN or a comparable dental practice-management system.

Responsibilities

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions.
• Verify dental insurance benefits, submit insurance claims, track claim status, and follow up on outstanding or denied claims.
• Manage patient billing, apply payments, monitor account balances, address billing concerns, and collect outstanding balances.
• Provide clear, compassionate financial guidance to patients and families about treatment costs and financial responsibilities.
• Maintain accurate, up-to-date financial records, agreements, and insurance documentation in practice management software.
• Uphold the culture and core values outlined in the SDB Handbook and fulfill additional responsibilities as defined.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed