Financial Coordinator, Fertility Clinic

Atlantic Reproductive Medicine Specialists • Raleigh, NC

9d • Onsite

About The Position

Atlantic Reproductive Medicine Specialists is seeking a full-time Financial Coordinator to join their team in Raleigh, NC. This role is crucial in ensuring patients fully understand their insurance benefits in relation to recommended fertility treatments. The Financial Coordinator will be responsible for answering patient questions promptly, providing necessary benefits information for treatment decisions, and obtaining treatment authorizations. The position requires educating and communicating with patients via email, in-person, and phone, while maintaining a friendly demeanor and contributing to smooth operations. The ideal candidate will be compassionate, empathetic, knowledgeable about insurance companies, possess strong communication skills, and be adept at advocating for patients with insurance providers. They should also be skilled in time management and prioritizing multiple tasks effectively, with a commitment to patient care, following procedures, and continuous learning.

Requirements

• 3+ years' experience with insurance benefit verification in a medical office setting.
• Ability to handle a fast-paced environment with strict attention to detail.
• Strong communication skills both verbal and nonverbal.
• Compassionate and empathetic nature in all interactions with patients.
• Knowledgeable in dealing with insurance companies.
• Great communication skills to educate patients about their benefits.
• Determination to advocate on behalf of patients to insurance companies.
• Ability to manage time well and prioritize multiple tasks effectively.
• Devotion to patients and ability to uprightly follow procedures and protocols.
• Pride in quality service and a desire to learn more every day.

Responsibilities

• Ensure patients fully understand their benefits in relation to recommended treatment.
• Answer patient questions in a timely manner.
• Provide patients with all necessary benefits information to make informed decisions about treatment cycles.
• Obtain treatment authorizations.
• Educate and communicate with patients through email, in-person, or by phone.
• Maintain a friendly demeanor.
• Help keep operations running smoothly.

Benefits

• Medical insurance
• Dental insurance
• 401(k)-retirement plan
• Supplemental insurance (life, short-term and long-term disability)
• Paid time off
• 9 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed