Financial Clearance Coordinator- Full time
Shirley Ryan AbilityLab•Chicago, IL
•$17 - $30
About The Position
The Financial Clearance Coordinator determines eligibility for third-party payor benefits and obtains initial financial authorization when required. The coordinator communicates coverage authorization decisions to patients, family members, and clinical teams; identifies alternative payment options; and refers appropriate cases to Care Managers. The role supports Shirley Ryan AbilityLab’s mission and core values through collaboration, excellence, discovery, compassion, accountability, flexibility, sound judgment, and customer service.
Requirements
- High school degree or equivalent.
- Prior registration/preregistration experience or related experience.
- Working knowledge of the Windows operating environment and Microsoft Office software applications.
- Strong customer service and interpersonal skills to interact with Institute personnel, physicians, insurance representatives, and other internal and external customers.
- Analytical skills to ensure documents and forms are complete and accurate.
Nice To Haves
- Associate college degree preferred.
- Knowledge of health care delivery services and rehabilitation medicine preferred.
Responsibilities
- Research and verify financial coverage for planned services before scheduled appointments.
- Determine whether planned services are covered by patients’ benefit plans and communicate limitations or denials to patients and families.
- Complete authorization forms and documentation for pre-certification, plan authorization, and primary care physician referrals.
- Discuss financial options with patients and families for services not reimbursable by third-party payors.
- Refer patients who cannot pay for uncovered services to outpatient Care Managers or Social Workers.
- Forward completed forms and documentation to appropriate internal departments, including Patient Financial Services.
- Document financial clearance information in the SRAlab information system and update demographic, insurance, funding, and medical information as needed.
- Communicate information to the outpatient clinical team or SRAlab inpatient Care Managers as needed.
- Perform other duties assigned in the best interest of Shirley Ryan AbilityLab.
Benefits
- Comprehensive benefits program competitive with industry peers in the geographic locations; eligibility may vary by position.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
