Financial Clearance Coordinator

Baptist Healthcare System•Jeffersontown, KY

About The Position

Baptist Health is seeking a Financial Clearance Coordinator to join its team in Louisville, Kentucky. This position completes financial clearance before the point of service by obtaining and validating orders, verifying insurance, securing prior authorizations, supporting compliance, preparing pre-service estimates and payment plans, making Medicaid referrals, and conducting charity-care prescreening. The role involves extensive review of diagnosis and procedure codes, so basic coding knowledge and familiarity with medical terminology are recommended. The coordinator serves as a liaison among practices, insurance companies, and the hospital department providing service. Effective financial clearance helps prevent authorization or technical denials caused by poor or incomplete information and supports a seamless patient financial experience. Excellent customer service skills are required.

Requirements

High school diploma or equivalent.
One year of previous insurance experience.
One year of customer service experience.
Comfort with commonly used computer applications.
Typing speed of 40–45 words per minute.
Excellent customer service skills.

Nice To Haves

Basic coding knowledge.
Proficiency in medical terminology.

Responsibilities

Complete financial clearance before the point of service.
Obtain and validate orders.
Verify insurance coverage.
Obtain prior authorizations from insurance companies.
Support compliance activities.
Prepare pre-service estimates and payment plans.
Make Medicaid referrals and conduct charity prescreening.
Review diagnosis and procedure codes.
Serve as a liaison among practices, insurance companies, and the hospital department providing service.
Help prevent authorization or technical denials resulting from poor or incomplete information.