Financial Clearance Coordinator

Asante•MEDFORD, OR

About The Position

The Financial Clearance Coordinator performs financial clearance functions for patients scheduled to receive services and for unscheduled inpatient services. The role verifies insurance eligibility and benefits, confirms that authorizations are complete and accurate, checks for valid orders for scheduled services, and prepares price estimates and waivers. The coordinator works closely with Patient Registration, Central Scheduling, Referrals, Utilization Review, Epic, and leadership teams to ensure patients are financially cleared and screened for financial risk before receiving services. The position is full-time, with a primarily Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. The starting wage is $21.15–$29.08 per hour, depending on experience.

Requirements

  • At least 2 years of experience in credit/collections, insurance authorizations, or comparable healthcare experience is required.

Nice To Haves

  • Associate degree in business or a healthcare-related field preferred.
  • CHAA (Certified Healthcare Access Associate) certification through the National Association of Healthcare Access Management preferred.

Responsibilities

  • Verify insurance eligibility and benefits before service for patients with scheduled services, such as surgery and imaging.
  • Call payers to verify eligibility and benefits for unscheduled inpatient services.
  • Review authorizations to ensure they are complete and accurate, and contact payers when an authorization needs to be updated.
  • Create waivers for registration teams when authorization has not been secured but the patient or provider wishes to proceed with the scheduled service.
  • Prepare price estimates for patients with scheduled services.
  • Clearly communicate patient liability and explain deductibles, coinsurance, copayments, and their potential effect on the cost of care.
  • Explain how non-covered and out-of-network services affect out-of-pocket costs.
  • Perform other duties as assigned by the Supervisor.

Benefits

  • Medical, dental, and vision coverage for part-time and above employees and eligible dependents, beginning within 30 days of hire.
  • Employer-sponsored retirement plan with company contribution and match.
  • Generous ETO for part-time and above employees.
  • Tuition reimbursement and tuition repayment program.
  • Life insurance.
  • Disability coverage.
  • Employee assistance programs.
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