Business Process Manager

Atos•Aberdeen, AK

About The Position

This individual will lead a team of systems analysts responsible for optimizing and maintaining health care revenue cycle systems. The role ensures smooth integration, troubleshooting, and implementation of solutions that enhance financial performance, billing, and collection processes within the healthcare domain. The position collaborates with clinical, IT, financial, and operations stakeholders and supports compliance with relevant regulations and industry standards.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Health Information Management, Business Administration, or a related field.
  • At least 5 years of experience in systems analysis, with a strong focus on health care revenue cycle management.
  • At least 2 years in a team lead or supervisory role.
  • Solid understanding of health care revenue cycle processes, including billing, coding, claims management, and reimbursement systems.
  • Proficiency analyzing and optimizing healthcare IT systems and software applications, particularly those related to the revenue cycle.
  • Strong problem-solving skills and ability to lead a team in troubleshooting and resolving complex system issues.
  • In-depth knowledge of health care regulations, including HIPAA and CMS, and industry standards.
  • Excellent communication and interpersonal skills for collaborating with cross-functional teams and stakeholders.
  • Experience with Health Information Systems (HIS) or Electronic Health Record (EHR) software, particularly in a revenue cycle context.
  • In-depth knowledge of EHR systems (e.g., Cerner, Epic), clinical decision support tools, healthcare information technology, and the Systems Development Life Cycle.
  • Proficiency in Microsoft Office Suite, including Visio.
  • Strong organizational skills.

Nice To Haves

  • Familiarity with Electronic Health Record (EHR) systems and Health Information Management (HIM) technologies.
  • Certifications in Health Care IT, Revenue Cycle Management, or related fields (e.g., CPAR, RHIA).

Responsibilities

  • Lead and manage a team of systems analysts, providing mentorship, guidance, and support for technical projects related to the health care revenue cycle.
  • Collaborate with cross-functional teams in IT, clinical, financial, and operations functions to analyze, design, and implement system solutions that support the revenue cycle.
  • Oversee the analysis, documentation, and modification of revenue cycle processes within existing systems.
  • Serve as the point of contact for troubleshooting system issues and ensure timely resolution to minimize disruptions in the revenue cycle.
  • Perform data analysis and create reports to identify trends, inefficiencies, and areas for improvement in the revenue cycle.
  • Evaluate and recommend new system technologies and tools to enhance operational efficiency and improve revenue cycle performance.
  • Monitor system performance, perform updates, and manage deployment of system changes related to billing, coding, claims, and reimbursements.
  • Ensure compliance with federal and state regulations, as well as industry standards in revenue cycle management and health care IT systems.
  • Provide regular status updates and reports to senior management regarding project timelines, milestones, and key performance indicators (KPIs).
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