BUSINESS PROCESS MANAGER

Atos•Irving, SD

About The Position

The Financial Cerner Patient Accounting Analyst will lead a team of systems analysts responsible for optimizing and maintaining health care revenue cycle systems. The role ensures smooth integration, troubleshooting, and implementation of solutions that improve financial performance, billing, and collection processes in healthcare. The position collaborates with internal clinical subject matter experts, managers, supervisors, directors, staff clinicians, IS analysts, and vendors. The role oversees revenue cycle system analysis, documentation, modifications, performance monitoring, updates, and deployments related to billing, coding, claims, and reimbursements. It also leads troubleshooting, conducts data analysis and reporting, evaluates technology improvements, ensures compliance with applicable regulations and standards, and reports project status and KPIs to senior management.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Health Information Management, Business Administration, or a related field.
  • At least 5 years of experience in systems analysis, with a strong focus on health care revenue cycle management.
  • At least 2 years of team lead or supervisory experience.
  • Solid understanding of healthcare revenue cycle processes, including billing, coding, claims management, and reimbursement systems.
  • Proficiency in analyzing and optimizing healthcare IT systems and software applications, particularly those related to the revenue cycle.
  • Strong problem-solving skills and ability to lead a team in troubleshooting and resolving complex system issues.
  • In-depth knowledge of healthcare regulations, including HIPAA and CMS requirements, and industry standards.
  • Excellent communication and interpersonal skills for collaboration with cross-functional teams and stakeholders.
  • Experience with Health Information Systems or Electronic Health Record software, particularly in a revenue cycle context.
  • In-depth knowledge of EHR systems such as Cerner or Epic, clinical decision support tools, healthcare information technology, and the Systems Development Life Cycle.
  • Proficiency in Microsoft Office Suite, including Visio.
  • Strong organizational skills.

Nice To Haves

  • Familiarity with Electronic Health Record systems and Health Information Management technologies.
  • Certifications in Health Care IT, Revenue Cycle Management, or related fields, such as CPAR or RHIA.

Responsibilities

  • Lead and manage a team of systems analysts, providing mentorship, guidance, and support on technical projects related to the health care revenue cycle.
  • Collaborate with IT, clinical, financial, and operations teams to analyze, design, and implement revenue cycle system solutions.
  • Oversee analysis, documentation, and modification of revenue cycle processes within existing systems.
  • Serve as the point of contact for troubleshooting system issues and ensure timely resolution to minimize revenue cycle disruptions.
  • Perform data analysis and create reports to identify trends, inefficiencies, and improvement opportunities in the revenue cycle.
  • Evaluate and recommend system technologies and tools to enhance operational efficiency and revenue cycle performance.
  • Monitor system performance, perform updates, and manage deployment of system changes related to billing, coding, claims, and reimbursements.
  • Ensure compliance with federal and state regulations and industry standards for revenue cycle management and healthcare IT systems.
  • Provide senior management with regular status updates and reports on project timelines, milestones, and key performance indicators.
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