DeNovo Financial Center Manager - Nolensville, TN

Fifth Third Bank • Brentwood, TN

3d • Onsite

About The Position

The Financial Center Manager will participate in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successful completion of the program, the FCMA will be placed in a Financial Center.

The role focuses on developing skills in customer relationship management, consultative sales, financial needs assessment, and team leadership. The manager will learn to guide employees, collaborate with business partners, and support the communities served while following Fifth Third's policies and ethical standards.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third's products, services, processes, and internal resources to inform, guide, and lead the team.
• Develop consultative sales skills to identify the financial needs of current and prospective customers and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy in which customers across all channels receive a Financial Needs Assessment and are assigned to the best banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the bank's Core Values and business strategies.
• Learn to cultivate a One Bank culture by proactively collaborating with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, constructive feedback; support employee development and career growth; and recognize and reward accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs supporting employees' and their families' physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager