Financial Center Manager Associate - Grandover

Fifth Third Bank • Greensboro, NC

14d • Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. The program includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the training program, the associate is placed in a Financial Center.

The role develops the skills needed to deepen Consumer and Small Business customer relationships, provide a memorable customer experience, use consultative sales practices, and guide and lead a team. The associate learns to build an integrated book-of-business strategy, collaborate with business partners, and support the communities served. The position requires adherence to the Bancorp Code of Business Conduct and Ethics and related policies.

Requirements

• College degree or at least two years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• Must obtain S.A.F.E. Act registration through the Nationwide Mortgage Licensing System at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to stay informed and guide and lead the team.
• Use consultative sales skills to identify current and prospective customers’ financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy in which customers across all channels receive a Financial Needs Assessment and are assigned to the best banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the company’s Core Values and business strategies.
• Cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist with providing employees timely, candid, and constructive feedback; developing employees; offering challenging opportunities that support career growth; and recognizing and rewarding accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level