Financial Center Manager Associate (Delray Landing DeNovo)

Fifth Third Bank

22d • Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the program, the associate will be placed in a Financial Center.

The role develops skills in customer relationship management, consultative sales, financial needs assessment, team leadership, and collaboration with business partners. It also includes community participation and adherence to the Bancorp Code of Business Conduct and Ethics and related policies. The position is based in a normal office environment in Delray Beach, Florida, and involves extended computer-screen viewing and periodic travel within the Bancorp footprint for meetings or training.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to stay informed and guide and lead the team.
• Develop consultative sales skills to identify current or prospective customers' financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy that ensures customers across all channels receive a Financial Needs Assessment and ongoing support from the best-suited banker.
• Learn to source, develop, coach, and lead a team that reinforces core values and business strategies.
• Learn to cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, and constructive feedback; support employee development and career growth; and recognize and reward accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees' and families' physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level