Financial Center Manager Associate

Fifth Third Bank • Fort Myers, FL

1d • Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program, with rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The program is designed to prepare successful candidates for a Financial Center Manager role. After completing the training program successfully, the associate is placed in a Financial Center.

The associate develops expertise in customer relationship building, consultative sales, Fifth Third products and services, business strategy, and team leadership. The role also supports employee development, promotes collaboration with business partners, participates in community activities, and follows applicable conduct and policy requirements.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to inform, guide, and lead the team.
• Develop consultative sales skills to identify current or prospective customers’ financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy in which customers across all channels receive a Financial Needs Assessment and are assigned to the best banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the company’s Core Values and business strategies.
• Cultivate a One Bank culture by proactively collaborating with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees timely, candid, and constructive feedback; developing employees to their full potential; providing opportunities that support career growth; and recognizing and rewarding accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees and their families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level