De Novo Financial Center Manager Associate- Grand Aliana

Fifth Third Bank•Grand At Aliana, TX
•Onsite

About The Position

The Financial Center Manager Associate (FCMA) participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successful completion of the program, the associate will be placed in a Financial Center. The role develops proficiency in deepening Consumer and Small Business customer relationships, delivering a memorable customer experience, applying consultative sales practices, and recommending appropriate financial solutions. The associate learns to develop an integrated book-of-business strategy, source and coach a team, collaborate with business partners, and support community activities. The position is located in Richmond, Texas, and requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System at the time of employment.

Requirements

  • College degree or two or more years of leadership experience in a sales environment.
  • Ability to professionally represent Fifth Third Bank in verbal and written communication.
  • Ability to analyze credit and financial information.
  • Ability to successfully execute and coach sales activities.
  • Business acumen.
  • Demonstrated ability to make sound decisions.
  • S.A.F.E. Act registration through the Nationwide Mortgage Licensing System is required at the time of employment.

Responsibilities

  • Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
  • Develop the ability to deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
  • Learn and maintain working knowledge of Fifth Third products, services, processes, and internal resources to inform, guide, and lead the team.
  • Develop consultative sales skills to identify the financial needs of current and prospective customers and recommend appropriate solutions.
  • Learn to develop an integrated book-of-business strategy so customers across channels receive a Financial Needs Assessment and proactive ongoing support from the best-suited banker.
  • Learn to source, develop, coach, and lead a team that reinforces Core Values and business strategies.
  • Cultivate a One Bank culture by proactively collaborating with business partners.
  • Participate in activities that benefit the communities served.
  • Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
  • Assist with providing employees timely, candid, and constructive feedback; supporting employee development and career growth; and recognizing and rewarding accomplishments.
  • Perform additional duties as assigned.

Benefits

  • Comprehensive benefits programs supporting employees' and families' physical, financial, emotional, and social well-being.
  • Differentiated compensation offerings.
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