FINANCIAL BUSINESS ANALYST

Compass Group•Charlotte, NC
•Hybrid

About The Position

Compass Technology, an internal team for Compass Group, is seeking a Business Analyst focused on accounting and finance for its SAP S/4HANA Transformation Program, within the Customer to Cash (C2C) track. The position works directly with the Product Management team and serves as a liaison between business stakeholders and the project delivery team to define, document, and support delivery of features aligned with business goals. This is a hybrid position in Charlotte. Typical in-office days are Tuesday through Thursday, but may vary based on business needs. The role supports C2C product teams across the development lifecycle, including requirements definition, testing, business validation, change management, and post-go-live feedback.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Information Systems, or a related field is preferred.
  • At least 5 years of experience as a Business Analyst or Financial Analyst supporting large-scale ERP implementations, ideally with SAP S/4HANA or ECC.
  • Strong accounting knowledge and hands-on experience applying accruals, journal entries, and financial reporting within an ERP environment.
  • Familiarity with interdependencies across SAP financial and operational modules, such as FI, SD, and AR.
  • Experience working with finance and accounting stakeholders to gather, analyze, and document requirements across complex processes.
  • Experience with SAP ECC and/or SAP S/4HANA in the Customer to Cash process area, including order management, billing, and accounts receivable.
  • Strong familiarity with the SAFe Agile Framework, including work in Agile Release Trains (ARTs).
  • Experience writing user stories, features, and acceptance criteria in tools such as Azure DevOps.
  • Organized and detail-oriented, with the ability to manage multiple priorities under tight deadlines.
  • Strong analytical and facilitation skills, with the ability to communicate technical and process information effectively to business and IT stakeholders.
  • Ability to work independently in a fast-paced, collaborative environment.

Nice To Haves

  • Experience with Compass Group or similar industries, such as food service, hospitality, or contract services.
  • Prior experience in software development.
  • SAFe certifications, such as SAFe Agilist or SAFe PO/PM.
  • Prior experience in large-scale S/4HANA transformation programs.

Responsibilities

  • Collaborate with business stakeholders to gather, analyze, and document current- and future-state C2C processes, including customer master, point-of-sale information, order management, billing, receivables, and subsidies.
  • Support the Product Manager and Product Management team in creating and refining Epics, Features, and Stories aligned with the SAFe Agile Framework.
  • Translate business, accounting, and financial needs into clear and actionable Features and User Stories with acceptance criteria as needed.
  • Understand how financial master data aligns with business processes.
  • Validate system outputs, such as journal postings and reconciliations, against accounting expectations.
  • Support product-team testing by suggesting test cases based on real-world accounting scenarios.
  • Facilitate cross-functional workshops and discovery sessions with business and technical teams, and document outcomes.
  • Assist in defining the Minimum Viable Product (MVP) and product increments for the C2C track.
  • Ensure proposed solutions align with Compass Group's strategic goals, existing systems that are end of life, and SAP S/4HANA capabilities.
  • Collaborate with Functional and Technical leads to ensure solutions are feasible and fit for purpose.
  • Support C2C product teams throughout development, including testing and business validation.
  • Identify risks, issues, and dependencies and escalate them as appropriate.
  • Support change management and collect and analyze post-go-live user feedback.
  • Liaise between Product Management and Product teams to ensure features and requirements are clearly understood and executed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Eligible paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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