Financial Aid Technician
About The Position
The Financial Aid Technician assists students and families in navigating the financial aid process. The position provides information about available financial aid programs, assists with application forms, verifies eligibility, and ensures compliance with federal and state regulations. The technician maintains accurate records, processes financial aid awards, and provides ongoing guidance about students’ financial aid options and responsibilities. The role performs and coordinates daily activities for assigned financial programs, processes scholarship applications and supporting documents, evaluates academic records for satisfactory progress, and uses the student funds management system to enter, audit, and access data. It also provides operational support and financial aid information to students, prospective students, families, and staff through in-person, telephone, and email interactions. The position assists with workshops and presentations and completes required compliance training.
Requirements
- High school diploma or equivalent.
- Two years of related experience.
Nice To Haves
- A higher degree may be considered.
Responsibilities
- Perform and coordinate daily activities of assigned financial programs with staff and outside agencies to ensure compliance with regulations and institutional policies.
- Review and process student scholarship applications and supporting documentation; monitor scholarship deadlines and ensure scholarship applications are available.
- Ensure applications comply with federal and state regulations and institutional policies.
- Evaluate student academic records for satisfactory progress and determine continuing financial aid eligibility.
- Review and approve continued eligibility for financial aid programs and applications for financial aid deferments.
- Use the student funds management system to enter, audit, and access data.
- Assist with other processes within Enrollment Management and Student Success.
- Serve as an operational resource to staff and students, providing financial aid information in person, by telephone, and by email to students, prospective students, and families.
- Ensure compliance with Title IV regulations regarding aid eligibility.
- Assist with workshops and presentations about financial aid for students, parents, and other parties.
- Complete mandatory training on federal, state, and college compliance requirements.
- Audit detailed data and information for accuracy and detect data errors.
- Comply with safety regulations, procedures, protocols, and OSHA standards, and wear personal protective gear if required.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
