Financial Aid Technician

Central New Mexico Community College•Albuquerque, NM

About The Position

The Financial Aid Technician assists students and families in navigating the financial aid process by providing information about financial aid programs, helping with application forms, verifying eligibility, processing awards, maintaining accurate records, and guiding students on financial aid options and responsibilities. The position supports compliance with federal and state regulations and institutional policies, including Title IV requirements. It works with staff and outside agencies and supports other processes within Enrollment Management and Student Success. The technician reviews scholarship applications and supporting documentation, monitors scholarship deadlines and application availability, evaluates academic records for satisfactory progress, and reviews continued eligibility and financial aid deferment applications. The role uses a student funds management system to enter, audit, and access data; provides information to students, prospective students, and families in person, by telephone, and by email; and assists with workshops or presentations about financial aid. The employee completes mandatory compliance training, checks detailed data for accuracy and errors, follows applicable safety requirements, and performs other related duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Two years of related experience.
  • Compliance with applicable safety regulations, procedures, protocols, and OSHA standards.

Nice To Haves

  • A higher degree may be considered.

Responsibilities

  • Performs and coordinates daily activities of assigned financial programs with staff and outside agencies to ensure compliance with applicable regulations and institutional policies.
  • Reviews and processes student scholarship applications and supporting documentation for participation in financial aid programs.
  • Monitors scholarship deadlines and ensures scholarship applications are available.
  • Ensures applications comply with federal and state regulations and institutional policies.
  • Evaluates student academic records for satisfactory progress to determine continuing eligibility for financial aid programs.
  • Reviews and approves continued eligibility for financial aid programs and applications for financial aid deferments.
  • Uses the student funds management system to enter, audit, and access data.
  • Assists with other processes within Enrollment Management and Student Success.
  • Serves as an operational resource to staff and students and provides financial aid information to students, prospective students, and families in person, by telephone, and by email.
  • Ensures compliance with Title IV regulations regarding aid eligibility.
  • Assists with workshops and/or presentations on financial aid information for students, parents, and other parties.
  • Completes mandatory training on federal, state, and college compliance requirements.
  • Audits detailed data and information for accuracy and detects data errors.
  • Complies with safety regulations, procedures, protocols, and OSHA standards, and wears personal protective gear if required.
  • Performs other related duties as assigned.
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