The Financial Aid Technician assists students and families in navigating the financial aid process by providing information about financial aid programs, helping with application forms, verifying eligibility, processing awards, maintaining accurate records, and guiding students on financial aid options and responsibilities. The position supports compliance with federal and state regulations and institutional policies, including Title IV requirements. It works with staff and outside agencies and supports other processes within Enrollment Management and Student Success. The technician reviews scholarship applications and supporting documentation, monitors scholarship deadlines and application availability, evaluates academic records for satisfactory progress, and reviews continued eligibility and financial aid deferment applications. The role uses a student funds management system to enter, audit, and access data; provides information to students, prospective students, and families in person, by telephone, and by email; and assists with workshops or presentations about financial aid. The employee completes mandatory compliance training, checks detailed data for accuracy and errors, follows applicable safety requirements, and performs other related duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED