Financial Aid Processor II

South University•Pittsburgh, PA

About The Position

The Financial Aid Processor II electronically processes a high volume of loan applications and guarantees, financial aid applications, COD grant payment data, and other financial aid information. The incumbent is expected to carry out the position's duties in alignment with South University's philosophy: quality service to clients; employee development, growth, involvement, and recognition; sound economic principles; and an environment conducive to innovation, positive thinking, and expansion.

Requirements

  • Three years of financial aid experience.
  • Two or more years of support experience in a key data-entry role, preferably in a financial aid office.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with executive and school staff populations.
  • Superior organizational, prioritization, self-motivation, and problem-resolution skills.
  • Comfort working in a computing environment and high proficiency in word-processing and spreadsheet software.
  • Proficiency in Microsoft Office applications.
  • Ability to complete work in a timely manner in accordance with federal regulations.
  • Ability to learn new software packages quickly and with minimal support.
  • Ability to listen to customers, understand their requests, and respond positively.
  • Ability to work without close supervision and set one's own priorities.

Nice To Haves

  • Associate degree.
  • Knowledge of CARS, CampusVue, Lawson, or similar software; ability to learn new software may substitute.
  • Knowledge of Title IV regulations relating to student loan processing.
  • Experience with the CARS system or CampusVue and Department of Education software.

Responsibilities

  • Award student financial aid based on student funding plans, including Title IV loans, Pell grants, and FSEOG.
  • Award institutional grants based on memoranda of understanding.
  • Award employee tuition assistance vouchers.
  • Review ISIRs for conflicting information and perform verification.
  • Clear C-codes on ISIRs and review post-screen ISIRs.
  • Process late disbursements.
  • Process Transfer Monitor alerts.
  • Import and export COD, NSLDS, and CPS files using EdConnect.
  • Resolve COD origination rejects and validation rejects.
  • Perform daily batching and posting of funds.
  • Perform Return of Title IV calculations and institutional refund calculations.
  • Review accounts for canceled students.
  • Review and award Pell based on enrollment level after the term starts.
  • Email initial and secondary education plans for VA students.
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