Financial Aid Counselor/Program Coordinator (Student Services Professional III)

Online Employment System•Chico, CA

4d•Onsite

About The Position

Working independently under general direction of the Assistant Director, the Financial Aid Counselor/Program Coordinator (Student Service Professional III) performs complex Student Services professional work characterized by independent student advisement and guidance in individual and group settings. Using an integrated student services model, the incumbent independently counsels and advises a widely diverse population on complex federal, state, and institutional financial and student-related matters. This level is further characterized by assignments requiring the application of a high degree of judgment, or persuasiveness, imagination, and professional skills and knowledge in a specified program or service area, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program. This level requires considerable administrative planning to develop creative solutions that integrate approaches across organizational lines. At this level, there is also the responsibility for recognizing specific program needs and for developing approaches for possible implementation to meet these needs. The incumbent must possess the ability to independently exercise Professional Judgment as a Financial Aid Administrator, or the ability to acquire this understanding quickly. Problems encountered are of varying degrees of difficulty, including problems of considerable difficulty where alternative solutions are not readily available, or where guidelines and precedents do not exist or are not applicable. Incumbents are expected to use judgment to select and interpret available guidelines and precedents, and within their area of expertise, to adapt or create approaches and procedures to fit specific situations. Incumbents are expected to develop solutions to individual student problems which represent integrative solutions comprising appropriate elements of all appropriate Student Services programs.

Requirements

Graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
Three years of full-time professional experience in one of the student services program areas or in a related field.
Ability to independently exercise Professional Judgment as a Financial Aid Administrator, or the ability to acquire this understanding quickly.
Ability to use judgment to select and interpret available guidelines and precedents, and within their area of expertise, to adapt or create approaches and procedures to fit specific situations.

Nice To Haves

Bilingual skills, especially in Spanish, Hmong, and/or Punjabi.
PeopleSoft Financial Aid/Scholarship experience.
Work experience in an academic setting, ideally public higher education.
Experience with outreach presentations to diverse audiences.

Responsibilities

Independently counsels and advises a widely diverse population on complex federal, state, and institutional financial and student-related matters.
Develops creative solutions that integrate approaches across organizational lines.
Recognizes specific program needs and develops approaches for possible implementation.
Exercises professional judgment as a Financial Aid Administrator.
Develops solutions to individual student problems which represent integrative solutions comprising appropriate elements of all appropriate Student Services programs.