Financial Aid Coordinator

Iowa Central Community College•Fort Dodge, IA

7d•Onsite

About The Position

Help students navigate one of the most important parts of their college journey. For many students, financial aid makes college possible. The process can also be confusing, especially when a student is facing a change in their finances or an unexpected challenge. As a Financial Aid Coordinator at Iowa Central Community College, you will help students and families understand their options, work through requirements, and take the next step with confidence. This position brings together student service, careful review of financial information, and problem solving. You will determine financial aid eligibility and awards while providing the personal guidance students need to understand their choices and stay on track.

Requirements

An associate degree is required.
Strong interpersonal, written, and verbal communication skills.
Excellent organizational skills.
Essential computer skills.
Ability to explain detailed information clearly.
Patience and ability to treat each student fairly.
Sound judgment and accuracy.
Comfort using computer systems.
Ability to manage competing priorities in a busy office.
Ability to work as part of a team.
Value student service.

Nice To Haves

Prior financial aid experience, particularly in a college or university setting, is preferred.

Responsibilities

Guide students and families by explaining the financial aid process, answering questions about eligibility and awards, and helping students understand what they need to do next.
Provide support to students dealing with personal, family, or financial challenges and connect them with other student services when appropriate.
Review applications and determine aid by evaluating applications using federal eligibility criteria, verifying student information, and resolving conflicting or incomplete data.
Determine the types and amounts of aid students may receive in accordance with federal, state, and institutional requirements.
Certify federal loan eligibility, monitor awards, and resolve discrepancies or overawards.
Help students address eligibility concerns by monitoring satisfactory academic progress and advising students on steps to regain financial aid eligibility.
Work with the Financial Aid Compliance Officer on student appeals and professional judgment reviews involving documented circumstances, referring complex matters to the Financial Aid Director as needed.
Coordinate with outside entities when needed to help resolve eligibility issues.
Maintain clear, accurate documentation in the data entry system.
Help develop financial aid policies and procedures that improve efficiency and the quality of service to students.
Participate in annual training and professional organizations to stay informed about program changes.
Perform other related duties as assigned.