Financial Aid Coordinator

Georgia Department of Revenue•Covington, KY

2d•$60,000 - $65,000•Onsite

About The Position

The Financial Aid Coordinator is responsible for all State of Georgia student aid programs offered at Georgia Piedmont Technical College. These responsibilities span from awarding to the reconciliation of state aid. This position will provide counseling to current and potential students seeking financial aid assistance at Georgia Piedmont Technical College. Prepares and analyzes operational statistics, data and reports such as grades and enrollment status or award status to verify continued compliance and eligibility of student receiving aid under federal and institutional guidelines; notifies students of changes in eligibility of awards and alternative to amend the situation. Check students for Satisfactory Academic Progress; assist with workshops and seminars on campus; provide customer service to students, staff and external customers. Perform other duties as assigned. This individual will report to the Executive Director of Financial Aid.

Requirements

Possession of considerable knowledge of bookkeeping, accounting, business English, spelling.
Working knowledge of modern office practices and procedures.
Skill in the proficient operation of office machines, especially the personal computer, with knowledge of several applications (i.e., spreadsheet, database, etc.).
Ability to maintain office records and prepare routine reports from such records.
Demonstrated exceptional customer service skills and ability to work in a high-volume and fast-paced environment.
Ability to work harmoniously with other employees.
Must be detail-oriented with the ability to meet and interact with individuals of diverse backgrounds.
Bachelor’s degree from an accredited college or university in a related field and Two (2) years related work experience which demonstrates knowledge of federal, state and institutional sources of financial aid.
Experience may substitute for the degree on a year for year basis.

Nice To Haves

Experience working in a Financial Aid office at an institution of higher education.
At least two or more years of previous direct lending experience at a post-secondary school.
BANNER: Financial Aid experience, Surfer, COD and NSLDS experience desired.

Responsibilities

Responsible for all State of Georgia student aid programs offered at Georgia Piedmont Technical College, spanning from awarding to the reconciliation of state aid.
Provide counseling to current and potential students seeking financial aid assistance.
Prepare and analyze operational statistics, data and reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines.
Notify students of changes in eligibility of awards and alternatives to amend the situation.
Check students for Satisfactory Academic Progress.
Assist with workshops and seminars on campus.
Provide customer service to students, staff and external customers.
Manage customer service and call center support by handling inquiries in-person, answering phone calls, email responses and updating account records.
Perform other duties as assigned.