Financial Aid Assistant II

Bryant & Stratton College Careers•Syracuse, NY

1d•Onsite

About The Position

The Financial Aid Assistant II's role is to support many departments on campus including Financial Aid, Business Office, and Admissions. This position requires ensuring high customer service standards, managing campus supplies, handling financial transactions, assisting students with various financial aid processes, and ensuring compliance with federal programs. The role also involves applying charges to student accounts and performing other assigned functions.

Requirements

Associates Degree is required
Experience in computer applications, including Word, Excel, Outlook.
Excellent organizational and analytical skills.
Ability to interact with a diverse student and staff population.
Ability to multi-task in a fast-paced environment.
Personal transportation required.

Nice To Haves

Bachelor’s Degree strongly preferred.
Experience in Oracle and Banner a definite plus.

Responsibilities

Ensuring high customer service standards are maintained when dealing with students and associates.
Monitor and organize campus supplies and order new supplies as needed
Keep secure and distribute campus Amex, ensure pre-approvals have been obtained and receipts are returned
Organize and collect for campus charitable fundraisers
Accept student payments
Assist in student payment collections
Assist students with Touchnet and Bank Mobile issues
Assist with campus Federal Work Study students, ensure program compliance.
Assist students with FAFSA completions, Master Promissory Notes, TAP and Entrance Counseling
Assist in helping to reach out to students that have outstanding requirements to complete
Assist in tracking and completing Bookstore returns
Assist in applying charges to student’s accounts
Other functions and responsibilities as assigned