27-66 Financial Aid Analyst (Data Analyst 2)

West Chester University • West Chester University, PA

8d • Onsite

About The Position

West Chester University of Pennsylvania’s Financial Aid Office is hiring an Analyst to support financial aid services for its undergraduate and graduate student population. Reporting to the Assistant Director of Financial Aid and Loans, the Analyst certifies Federal PLUS, Graduate PLUS, and private loans for students and their families. The position maintains efficient loan processing, works with private lenders, ensures compliance with applicable laws, rules, regulations, and guidelines, supports loan repackaging, manages dedicated loan email communications, and troubleshoots federal and private loan issues. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.

The ideal candidate demonstrates excellent customer service, problem-solving, and communication skills; attention to detail; self-motivation; teamwork and collaboration; and an interest in continual process improvement. The University describes its workplace as positive and purposeful and offers comprehensive employee benefits and opportunities for personal and professional growth.

Requirements

• One year of experience as a Data Analyst 1; or three years of progressively responsible experience in the review, analysis, and control of computer-processed data; or an equivalent combination of experience and training. Appropriate post-high-school education may substitute for experience on a year-for-year basis.
• Demonstrated proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Knowledge of the practices and procedures of computer data control.
• Knowledge of methods and techniques of data batching, computer input preparation, and computer output review.
• Ability to read and interpret input forms, keypunch cards, and computer printouts.
• Ability to maintain accurate log and control records.
• Ability to communicate effectively, orally and in writing.

Nice To Haves

• Experience working in a financial aid office.
• Experience using student information systems, including Banner, COD, NSLDS, and ELM.
• Experience with Federal Direct Loan regulations and awarding, as well as private loan awarding.

Responsibilities

• Certify Federal PLUS, Graduate PLUS, and private loans.
• Assist with ELM automated loan processing.
• Obtain and maintain a functional understanding of Banner, ELM, COD, and NSLDS.
• Troubleshoot federal and private loan issues.
• Assist with loan repackaging due to over-awards.
• Perform other duties as assigned.

Benefits

• Health, vision, and dental insurance.
• Wellness programs.
• Paid vacation and paid sick time.
• Military leave and paid time off for most major holidays.
• Tuition waiver for the employee and family members.
• Training and development.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed