School Administration-Student Affairs, Associate
About The Position
Hult International Business School seeks an experienced and student-centered professional to serve as a Financial Aid Advisor at its Boston campus. Reporting to the Director of Financial Aid as a part of Hult’s global Student Financial Services team, the Financial Aid Advisor is responsible for the administration and compliance of financial aid programs, serving a diverse community of undergraduate and graduate students across its Boston, London and Dubai campuses. The Financial Aid Advisor plays a key student-facing role in supporting the daily operations of the Financial Aid Office. This position ensures the effective delivery of financial aid services, including advising students on aid options, processing applications, and maintaining compliance with federal, state, and institutional regulations. This position requires a collaborative and detail-oriented contributor who has thorough knowledge of US Federal Financial Aid administration, as well as international student funding options, and a commitment to innovation in business school environments. The ideal candidate will bring both technical expertise and strong interpersonal skills to help students navigate the financial aid process successfully.
Requirements
- Bachelor’s degree from an accredited institution.
- 1–3 years of professional experience in a financial aid or student services role.
- Prior experience working in a higher education setting with diverse student populations.
- Strong interpersonal and communication skills with a commitment to excellent customer service.
- Experience working with student information systems and CRM platforms (such as Salesforce) to load, extract, or reconcile student and course data, including familiarity with data formatting requirements for system.
- Detail-oriented with strong organizational and problem-solving abilities.
Nice To Haves
- 2+ years of professional experience in higher education and federal aid administration
- Demonstrated experience using Regent Education (Regent Award) and other Department of Education systems, including NSLDS, COD, FSA Partner Connect and/or the FAFSA Partner Portal
- Proficiency in Microsoft Excel, including experience with data management tasks such as filtering, sorting, and formula-based reconciliation
- Familiarity with VA educational benefits and related processing requirements, or experience with the VA Enrollment Management certification system
- Experience with data reporting and reconciliation tasks
Responsibilities
- Provide direct support and counseling to students and families regarding financial aid eligibility, application procedures, aid awards, and financial planning.
- Review and process financial aid applications in accordance with federal, state, and institutional policies.
- Utilize the Regent Education financial aid management system for processing aid and maintaining accurate records.
- Assist in the packaging, awarding, and reconciliation of student financial aid.
- Collaborate with the Director to identify process improvements and maintain compliance with all relevant regulations.
- Support outreach initiatives such as financial aid workshops, orientations, and webinars.
- Maintain knowledge of current federal and state regulations and institutional policies affecting financial aid.
- Provide support in audits and reporting processes as needed.
Benefits
- Commitment to professional growth: robust monthly calendar of trainings and workshops
- Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
- Exciting business travel opportunities
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits including a yearly fitness reimbursement
- Frequent social and learning events, including access to our employee-run resource groups
- Robust Employee Assistance Program
- Tenure-based sabbatical eligibility
- EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
- Discounts at local venues and businesses
- Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
