Financial Aid Advisor/Advanced Packaging

Lincoln Tech•West Palm Beach, FL

About The Position

Lincoln Tech is seeking an experienced Financial Aid Advisor to perform daily financial aid packaging operations for students re-entering a program or changing programs. The position also conducts financial aid appointments with students and families and assists them through the financial aid process.

Requirements

Associate degree or an equivalent combination of education, training, and experience.
At least 3 years of experience working with Title IV programs.
Extensive knowledge of all areas of Title IV programs.
Extensive knowledge of Lincoln schools' program offerings, including nonterm and/or clock-hour academic calendars.
Extensive knowledge of packaging requirements for subsequent academic years, crossovers, transfer students, re-entries, and overlapping academic years (OAY).
Experience with advanced financial aid concepts, including re-entries and transfers.
Must be eligible to obtain and retain Federal Student Aid access, specifically to Common Origination and Disbursement and NSLDS.
Working knowledge of Microsoft Word, Teams, Excel, Outlook, and Campus Nexus software.

Responsibilities

Package students re-entering their program after separating from the school and collect all documentation needed to complete the financial aid process.
Package students transferring to another program within the school and collect all documentation needed to complete the financial aid process.
Conduct telephone appointments with students and families and provide assistance with the financial aid process.
Complete required financial documents and update notes in the financial aid operating system.
Provide accurate information about eligibility for state and federal assistance or alternative financing.
Assist students and families in determining options for resolving outstanding balances.
Answer financial aid questions professionally, accurately, and positively.