Finance Manager - House of Imports, Mercedes Benz
About The Position
The F&I Manager works in a no-haggle sales environment, making credit decisions, submitting deals to lenders for approval, and helping to bridge disconnects in the sales process. With a background in automotive sales or finance, the F&I Manager will find the right finance and insurance products for every customer, regardless of their situation. The role involves welcoming customers, transitioning them from sales to finance, working with employees and customers to develop relationships, determining customer financing needs and payment options through consultative interviews, presenting a transparent pricing menu detailing financing options and products, processing finance transactions with 100% compliance to state and federal laws, following up with customers to ensure satisfaction, building rapport to create a referral base, setting and achieving targeted sales goals, gaining superior product knowledge, ensuring administrative processes are handled timely and compliantly, and providing an exceptional customer experience to drive loyalty.
Requirements
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Highly detail-oriented and organized
- Demonstrated communication, consultative, interpersonal and organizational skills
- Experience and desire to work with technology
Nice To Haves
- Prior sales experience preferred but not required
Responsibilities
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with our employees and customers to develop relationships
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction
- Build rapport with customers to create a base of referrals
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access to deals and discounts through YouDecide
- Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
