Finance Manager

NFI Industries•Camden, NJ

11d•Onsite

About The Position

The Finance Manager is responsible for leading financial operations and supporting strategic business initiatives through customer onboarding, credit management, process improvement, and team leadership. This role partners with Operations, Sales, Customer Success, IT, and Finance to implement new customer billing requirements, resolve complex financial and system issues, and ensure accurate financial processes across multiple business lines. The Finance Manager develops employees, drives operational excellence, and serves as a subject matter expert for financial systems, customer implementations, and cross-functional initiatives.

Requirements

Strong analytical and problem-solving skills with attention to detail and accuracy.
Proficiency in Excel and data visualization or reporting tools (e.g., Power BI, Tableau).
Excellent communication and collaboration skills with the ability to work across departments.
Ability to manage multiple priorities in a fast-paced environment and drive initiatives to completion.
Ability to work effectively in a team environment while also demonstrating initiative and self-direction.
Excellent research abilities with strong written and verbal communication skills.
High School Diploma is required.
Candidates must be able to reliably commute to and work from the Camden, NJ office Monday through Friday.

Nice To Haves

One to three years of experience in billing, invoicing, or operations support preferred.
Bachelor’s degree in Finance or General Business is preferred.

Responsibilities

Lead, coach, and develop employees through performance management, training, mentoring, and career development.
Manage customer onboarding activities by coordinating billing requirements, system configurations, pricing validation, testing, and implementation to ensure successful customer launches.
Review, approve, and process customer credits, billing corrections, and financial adjustments while ensuring compliance with company policies and internal controls.
Serve as an escalation point for complex financial, customer, and system-related issues by performing root cause analysis and coordinating resolutions across departments.
Partner with Operations, Sales, Customer Success, IT, Pricing, and Finance to troubleshoot business process challenges and implement long-term solutions.
Support cross-functional projects, system implementations, acquisitions, and business integrations related to billing, finance, and customer onboarding.
Evaluate existing financial and operational processes, identify improvement opportunities, and implement efficiencies through automation, standardization, and process redesign.
Develop and maintain departmental documentation, standard operating procedures, and training materials to support execution.
Monitor financial and operational performance metrics and analyze trends to improve accuracy, customer experience, and operational effectiveness.
Collaborate with internal technology teams and third-party vendors to identify, test, and implement system enhancements and new functionality.
Participate in strategic initiatives and other duties as assigned by senior leadership.