About The Position

AutoNation is hiring a Finance Manager (F&I Manager) at AutoNation USA Plano. The role supports customers through the vehicle purchase financing process in a no-haggle sales environment. The manager makes credit decisions, submits deals to lenders for approval, and helps address disconnects in the sales process. The role includes developing customer and employee relationships, determining financing needs, presenting financing and product options transparently, processing transactions in compliance with applicable laws, and delivering a customer experience that builds loyalty and referrals. AutoNation describes itself as a large automotive retailer offering vehicles, financing, parts, maintenance, and repair services. It highlights national scale, an entrepreneurial spirit, an inclusive culture, and opportunities to grow. The company also notes its DRV PNK fundraising for cancer-related causes.

Requirements

  • High school diploma or equivalent.
  • Ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Highly detail-oriented and organized.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Experience and desire to work with technology.

Nice To Haves

  • Prior sales experience is preferred but not required.
  • Proven leadership experience.
  • Strategic thinking and execution skills.
  • Passion for innovation and people development.

Responsibilities

  • Welcome customers to the store and transition them from Sales to Finance during the vehicle purchase process.
  • Work directly with employees and customers to develop relationships.
  • Determine customer financing needs and payment options through a consultative interview process.
  • Present customers with a transparent pricing menu detailing financing options and products.
  • Process finance transactions and ensure compliance with state and federal laws and regulations.
  • Follow up with customers to ensure satisfaction.
  • Build customer rapport and create a base of referrals.
  • Set and achieve targeted sales goals.
  • Develop product knowledge to effectively help customers.
  • Handle administrative processes promptly and in accordance with company policy.
  • Provide an exceptional customer experience to drive loyalty.
  • Make credit decisions, submit deals to lenders for approval, and help bridge disconnects in the sales process.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health insurance plans.
  • Dental insurance plans.
  • Vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
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